Maintenance Contracts

Keep Your Equipment Running, Before It Stops

Reliable refrigeration equipment is essential for healthcare facilities, laboratories, pharmacies, and other cold chain environments. Our Maintenance Contracts, also referred to as Service Level Agreements (SLAs), are designed to support equipment performance through scheduled maintenance, technical services, and priority support when you need it.

By identifying potential issues early and maintaining equipment at regular intervals, these agreements help reduce unplanned downtime, extend equipment lifespan, and support day-to-day operations.

Consistent Equipment Uptime

Regular on-site servicing, preventative maintenance, and equipment assessments help keep refrigeration systems operating efficiently while reducing the risk of unexpected disruptions.

Fast Response, Minimal Disruption

Should an issue arise between scheduled visits, maintenance contract clients receive priority attention and agreed response times for added peace of mind.

Smarter Cost Control

Preventative maintenance helps extend equipment lifespan, reduce emergency service and repair costs, and minimise the impact of unexpected equipment failures.

WHAT’S INCLUDED

Regular on-site servicing and inspections

Temperature calibration and performance checks

Proactive identification of wear and potential failure points

Service records and compliance documentation

Defined response times for between-visit issues